This Privacy Policy explains how GoCar North Macedonia (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or make a booking for car hire services. We are committed to ensuring that your privacy is protected and your data is handled securely and transparently.
1. Information We Collect
When you use our website or make a reservation, we may collect the following information:
- ✅ Full name, contact number, and email address
- ✅ Pickup and return locations, dates, and flight details (if provided)
- ✅ Payment details (debit/credit card or other method depending on availability)
- ✅ Driver’s license and ID details (only when required for booking confirmation)
- ✅ Device information such as IP address and browser type for website optimization
2. How We Use Your Information
We collect your data to provide, improve, and personalize our car hire services, including:
- ✔️ Processing and managing your booking request
- ✔️ Communicating with you about your reservation
- ✔️ Coordinating with local car rental partners to confirm availability
- ✔️ Sending booking confirmations and instructions by email
- ✔️ Improving website performance and customer experience
3. Data Sharing
We may share necessary booking details (such as your name, contact number, and pickup time) with our trusted local car rental partners to process your reservation. We never sell or rent your personal data to third parties. All data transfers are made only for legitimate business purposes connected to your booking.
4. Cookies
Our website uses cookies to improve functionality and analyze website traffic. Cookies help us understand user preferences, enhance navigation, and provide relevant offers. You can manage or disable cookies in your browser settings at any time, though some parts of the site may not function properly without them.
5. Data Security
We take the protection of your personal information seriously. We implement secure encryption protocols and restrict access to personal data only to authorized staff and partners who require it to perform their duties.
6. Your Rights
As a user, you have the right to:
- 🔹 Request a copy of your personal data we store
- 🔹 Correct inaccurate or incomplete information
- 🔹 Request deletion of your data where legally permitted
- 🔹 Withdraw consent to marketing communications at any time
7. Retention Period
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Once your booking and related processes are complete, data is securely deleted or anonymized.
8. Third-Party Links
Our website may include links to partner sites or other external resources. Please note that we are not responsible for the content or privacy practices of those websites. We recommend reviewing their individual privacy policies before providing any personal data.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our business operations. Updates will be posted on this page with a new “Last Updated” date.
10. Contact Us
If you have any questions or requests related to this Privacy Policy, please contact us at:
Email: [email protected]
Address: Skopje International Airport, Skopje, North Macedonia
Last Updated: October 2025